Terms and Conditions

Orders & Shipping:

Regular orders are processed Monday-Friday usually within 24-48 hours. Sale orders may take up to 5-7 business days to process, plus extra time for shipping. 

Most orders ship USPS Priority Mail for a flat $9.95. One shampoo bottle in a protective box with cushioning is 1.1lbs. From Vermont to California, that package costs $13-$15 to send so we are sharing the cost with you.

Orders of $150+ ship FREE!

Flourish Beauty Lab is not responsible for lost or stolen packages once they have been marked "Delivered" by the carrier. If your package is marked delivered but you have not received it, please email us for instructions so we can help.

If you need your package shipped "signature required,"  or have a history of having packages stolen, please choose that option at checkout for an additional $3 charge. 

Express 2-day US shipping is available for a flat fee of $25.00, and usually ships via FedEx. Orders placed before 10AM Easter Standard Time on a business day will be shipped that day. After 10AM, the order will be packaged and shipped on the next business day.

Shipping to Canada will be either USPS International First Class or USPS International Priority. You may checkout at a $25 flat fee. 

International Shipping to Europe is available. Please email us your order and shipping address and we will get you a shipping estimate and email you an invoice. Insurance and signature is required for international orders. Flourish Beauty Lab is not responsible for lost or stolen packages.

Returns Policy:

If you have questions about how to get the best results with your products please send us an email hello@flourishbeautylab.com. Sometimes, applying or using products in a way you may not have thought of can make all the difference and we are here to help!

Full size products are non-refundable. We offer mini sizes of every one of our products (except for our Sensory Series) so you can be sure that the ingredients and scents are compatible to you prior to committing to the full size. Returning full size products generates an enormous amount of waste as the product cannot be reused or resold.

In the event that a refund becomes necessary, there will be a 5% credit card processing/administration fee that is non-refundable. 

There will be a 20% restocking fee on authorized returns.

All shipping charges are also non-refundable.

Thanks for understanding!